New Sign-In Security Updates Now Active
Effective 8/3/2023
Our technology partner, UKG has enabled enhanced password requirements for all UKG solutions including ProWork.
The enhanced password and MFA requirements are designed to protect our data and provide users with a more secure experience.
If you have any questions about these changes please reference our instructional video and best practice guide below.
Instructional Video
Best Practice Guide
New Password Requirements
Note: If your current password does not meet the below requirements you will be prompted to change it upon login
Length:
Minimum – 15 characters
Maximum – 64 characters
Password Age:
Minimum – One day
Maximum – 180 days
Password Specifics:
Complexity – Any 3-character sets (uppercase, lowercase, number, symbols)
Ability to change password – Once per day
Storing a password – Disabled
Repetitive Characters – Four
First Login – within 30 days
Account locking – After 60 days of inactivity
New Multifactor Authentication Requirements (MFA)
Employees:
Text Message
Email
Voice
Authenticator App
Managers:
Text Message
Voice
Authenticator App
Administrators:
Voice
Authenticator App
If you chose to MFA through an authenticator app, you will need to download an authenticator app such as Google Authenticator or Microsoft Authentication to your mobile device. These apps are available in the Apple Store or Google Play Store
To find out how to configure this please watch the video instruction below.
How to setup an Authenticator App